Customer Care Success Stories

Have questions or feedback for us? Simply fill out the form on our Contact Us page and hit send.

We try to read every message but due to the overwhelming amount of daily emails, we may not be able to get back to you personally or include it in our Success Stories below. Thank you for taking the time to send us some feedback!

"you just earned a loyal customer"

Service is very important to me and I must tell you that you just earned a loyal customer through your concrete effort to solve my problem. There are many factors to consider when choosing a company, but nothing can beat a good service. You proved to me that there still are people who care about the service and I am completely satisfied now. Thank you very much!


"Excellent customer service!"

Thanks for getting my order out as quickly as possible, as promised.  The order included a Christmas gift and might not have had any chance to make it under regular shipping without you getting it out the door ASAP.  Just received it now on the 24th, and with the usual well-considered packaging. Excellent customer service!


"With great prices and sales, you guys prove to be best manga seller online."

I just wanted to say THANK YOU SO MUCH FOR THE MANGA I ORDERED!! With great prices and sales, you guys prove to be best manga seller online. Not only did the package come extremely fast, but it came in great condition.Sometimes I buy my manga that you guys have out of stock from amazon and they come a bit roughed up. But you guys packaged everything excellently. Keep up the great work and I will DEFINITELY continue to order from here.


"congrats and job well done"

Thanks, Gang, congrats and job well done for making "The Rose of Versailles" available over here stateside!  I received the Holiday Bundle pack for Christmas, and though I'm only 12 episodes in, I'm finding it to be an incredible series that stands up to the test of time. I'm also anxious to see how the original "Astro Boy" looks; I gave my brother Volume One of the DVD Mini Collection for his Christmas gift, and I am looking forward to getting a peek at it once he's seen it. I really appreciated the 'Mini Collection' option, as it will allow us to accumulate the series for him in 'bite-size' chunks.  Now if you'll excuse me, I need to plot out what I'm going to order from you all next.  


"I'm very happy with the dedication & service from"

I just wanted to say THANKS to Valerie for being very helpful and having the patience to process my order just before the X-mas Holidays. I was very surprised that she encouraged me to sign up for the GOT ANIME Club Membership which I did to join for the extra savings. I managed to received my order from FED-EX after Christmas and after opening the package, there is a RIGHT STUF Catalogue WOW! I Can't believe you people went an extra mile to satisfy a customer from Vancouver, Canada. Well, I'm very happy with the dedication and service from and I will be a repeat customer in the future. THANK YOU!