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#43243 - 10/12/12 03:34 PM Customer Service
Victim Offline
UPSF Ensign

Registered: 09/27/12
Posts: 6
Loc: Massachusetts
I'm not quite sure where this thread should go, so if it's in the wrong place please fix it for me.
Today, after ordering a ton of stuff, I found one box that was heavily damaged, so I asked for help through live chat (taking about 5 minutes in total) and then was told I will get a replacement. I am super impressed by this excellent customer service that even the biggest of companies can't compete with. Apart from this time, I have used live chat a few times and they have all been quick and helpful in any questions. I guess I just wanted to say that RightStuf is AWESOME and I'm looking forward to buying from here again!

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#43244 - 10/12/12 04:56 PM Re: Customer Service [Re: Victim]
BWBODDY Offline
UPSF Vice Admiral

Registered: 07/07/11
Posts: 7346
Loc: Louisville,Ky.
Originally Posted By: Victim
I'm not quite sure where this thread should go, so if it's in the wrong place please fix it for me.
Today, after ordering a ton of stuff, I found one box that was heavily damaged, so I asked for help through live chat (taking about 5 minutes in total) and then was told I will get a replacement. I am super impressed by this excellent customer service that even the biggest of companies can't compete with. Apart from this time, I have used live chat a few times and they have all been quick and helpful in any questions. I guess I just wanted to say that RightStuf is AWESOME and I'm looking forward to buying from here again!

grinYou said it Victim... RightStuf Customer Service is Totally Excellent !!! grin
I and many others have said the same thing here on the Forum about RightStuf Customer Service..

*Other businesses would do well to use them as a Guide as to how their Customer Service should be run*
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