#41141 - 08/20/12 07:00 PM
Re: New website - some details of new features
[Re: TroyR]
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UPSF Rear Admiral
Registered: 04/18/08
Posts: 2724
Loc: Western NY
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We've looked at reports of speed and don't see and latency out of the ordinary - can you tell us what exactly are you experiencing? Thanks. My browser will load up about half of the page and then it goes to a complete dead stop for about 2 minutes and finally loads the rest of the page. It comes and goes but it's been happening more frequently lately. I believe it's coming from one of your third party scripts (such as a Google) that you are using.
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Avatar: Hime from Princess Resurrection (Kaibutsu Oujo)
Shopping at Right Stuf since 2003.
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#41143 - 08/20/12 08:31 PM
Re: New website - some details of new features
[Re: joelgundam01]
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UPSF Lieutenant
Registered: 05/29/12
Posts: 230
Loc: Netherlands
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My browser will load up about half of the page and then it goes to a complete dead stop for about 2 minutes and finally loads the rest of the page. It comes and goes but it's been happening more frequently lately. I believe it's coming from one of your third party scripts (such as a Google) that you are using. It's probably indeed google-analytics, since I've ran into stalling on google-analytics on a few other sites... (both Firefox and IE should show in the bottom left which site it's waiting for) Normally I just shift-refresh if a page stalls on google-analytics for more than 10 seconds. If it happens too often, you could probably also just block google-analytics with noscript/adblock/blackhole it to 127.0.0.1 in your hosts file/etc.
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#41151 - 08/20/12 11:59 PM
Re: New website - some details of new features
[Re: BWBODDY]
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UPSF Vice Admiral
Registered: 06/13/11
Posts: 6130
Loc: Temporally Displaced
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I have never received an error message here. Next time it happens, let me know so I can look at the logs. Thanks. 
* it "mainly" happens ( but not always ) when trying to go from my On-Order page to the Forums * Now that you mention it B Dub, that's when I get error message too; when I try to go to Anime Today from My Account.
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No matter where you go, there you are.
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#41162 - 08/21/12 10:15 AM
Re: New website - some details of new features
[Re: kiku]
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UPSF Admiral
Registered: 04/09/08
Posts: 206
Loc: Des Moines, Iowa, US
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ROGER THAT !
* it "mainly" happens ( but not always ) when trying to go from my On-Order page to the Forums * Now that you mention it B Dub, that's when I get error message too; when I try to go to Anime Today from My Account. Thanks for the feedback! Please give this a try again and let us know if you still run into an error. Troy and I managed to find a little glitch in the web server configuration that looks like it was causing this to happen from some areas of the site.
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#41164 - 08/21/12 10:38 AM
Re: New website - some details of new features
[Re: SD Maruko-kun]
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UPSF Rear Admiral
Registered: 04/18/08
Posts: 2724
Loc: Western NY
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My browser will load up about half of the page and then it goes to a complete dead stop for about 2 minutes and finally loads the rest of the page. It comes and goes but it's been happening more frequently lately. I believe it's coming from one of your third party scripts (such as a Google) that you are using. It's probably indeed google-analytics, since I've ran into stalling on google-analytics on a few other sites... (both Firefox and IE should show in the bottom left which site it's waiting for) Normally I just shift-refresh if a page stalls on google-analytics for more than 10 seconds. If it happens too often, you could probably also just block google-analytics with noscript/adblock/blackhole it to 127.0.0.1 in your hosts file/etc. Your right! The problem seems to be fixed after blocking Google-analytics with Noscript.
_________________________
Avatar: Hime from Princess Resurrection (Kaibutsu Oujo)
Shopping at Right Stuf since 2003.
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#41165 - 08/21/12 10:41 AM
Re: New website - some details of new features
[Re: Richard Harms]
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UPSF Vice Admiral
Registered: 07/07/11
Posts: 4763
Loc: Louisville,Ky.
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ROGER THAT !
* it "mainly" happens ( but not always ) when trying to go from my On-Order page to the Forums * Now that you mention it B Dub, that's when I get error message too; when I try to go to Anime Today from My Account. Thanks for the feedback! Please give this a try again and let us know if you still run into an error. Troy and I managed to find a little glitch in the web server configuration that looks like it was causing this to happen from some areas of the site.
Try going from my "Orders Page" to "Forum".
This is what I got, and it‘s not what I got before..https://www.rightstuf.com/ubbthreads/A new thing that popped up when trying to go from my "Orders Page" to the "Forum"
Was "Only secure content shown" ---- "show all content"
That’s on top of the fact that it sent me too
https://www.rightstuf.com/ubbthreads/
and didn’t give me an error message this time.
If I click "Show all content", than it does take me to the Forums.
Still this only happen when trying to go to the "Forum" from my "Orders Page".
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See it, Smell it, Touch it, Taste it.
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#41169 - 08/21/12 11:58 AM
Re: New website - some details of new features
[Re: BWBODDY]
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UPSF Vice Admiral
Registered: 07/07/11
Posts: 4763
Loc: Louisville,Ky.
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ROGER THAT !
* it "mainly" happens ( but not always ) when trying to go from my On-Order page to the Forums * Now that you mention it B Dub, that's when I get error message too; when I try to go to Anime Today from My Account. Thanks for the feedback! Please give this a try again and let us know if you still run into an error. Troy and I managed to find a little glitch in the web server configuration that looks like it was causing this to happen from some areas of the site.
Try going from my "Orders Page" to "Forum".
This is what I got, and it‘s not what I got before..https://www.rightstuf.com/ubbthreads/A new thing that popped up when trying to go from my "Orders Page" to the "Forum"
Was "Only secure content shown" ---- "show all content"
That’s on top of the fact that it sent me too
https://www.rightstuf.com/ubbthreads/
and didn’t give me an error message this time.
If I click "Show all content", than it does take me to the Forums.
Still this only happen when trying to go to the "Forum" from my "Orders Page".
In order to get the page I’m going to, to appear.
Case in point…
I’m on the Order Page, I then clicked on Forums….
"Only secure content is displayed" ------ "Show all content" appears.
I click on "Show all content" , and now I’m on the Forum main page.
Now if I click on any of the topics....
"Only secure content is displayed" ------ "Show all content" appears again.
I click on "Show all content'' , and that Topic will appear, etc, etc…..
Like I said this happens ( at least so far it seems ) only if I start out on my "Order page".
The only way to stop it is for me to log off the Net and come back to Rightstuf
someplace other then the "Order Page" .( my Items on order page )
Just going to some other site, then back to Rightstuf doesn’t work.
I have to exit the Net altogether.
P.S.
And like I said, today is the first time I’ve seen
https://www.rightstuf.com/ubbthreads/
Instead of Server Error
And the "Only secure content is displayed"------ "Show all content"
line popping up on the bottom of the screen.
Before today it was always Server Error.
P.S. again...
Sorry, when I say "Orders Page", I do mean "My Account" Page
Edited by BWBODDY (08/21/12 02:47 PM)
Edit Reason: PS again
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#41172 - 08/21/12 01:30 PM
Re: New website - some details of new features
[Re: The Dark Lord]
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UPSF Vice Admiral
Registered: 06/13/11
Posts: 6130
Loc: Temporally Displaced
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I'm happy to say that I can now go directly to Anime Today from "My Account". Boy howdy, you guys are bound and determined to fix every little thing at the site aren't ya? That's why I love ya! BTW I love the new banner at the top of the storefront. Pretty pretty.
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No matter where you go, there you are.
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