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#12791 - 08/27/09 09:09 AM Sony PS3 Crashed
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
My PS3 crashed last night. I didn't have time to fool with it last night or early this morning, but I've started searching the forums, blogs, etc. It looks like I'll have to send it in to Sony for repair.

The PS3 quit while I was playing a game, and the disc is still stuck in the drive. With the rear power switch on, a solid red light is on in front, and when the front power button is pressed, it beeps and the red light starts blinking. The fan acts like it's about to start, but it doesn't. The blue light never comes on. The light continues blinking until I press the on button again, returning it to the solid red light. I turned off the rear switch and left it off overnight, to no avail.

The area is well-ventilated, I'm using software version 2.80 (June 2009), and the system hasn't been moved or disconnected lately. It's always been connected via HDMI. The weren't any weather issues (high external temperature, high moisture, lightning, etc.), nor were there any power surges. I had been playing for a couple of hours when it shut down on its own, as though I had turned it off. In the past, I've been able to run it all day, with no overheating problems.

From what I've gathered online (haven't yet spoken with Sony) this might "indicate an over heating problem, leading to component failure in the console." It seems that this is the equivalent of the Xbox 360's "Red Ring Of Death." I'm not a happy Stefanie today.

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#12793 - 08/27/09 09:32 AM Re: Sony PS3 Crashed [Re: Stefanie]
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
If I have the energy when I get home, I might remove the hard drive, put it back in, and see what happens. I don't expect that will work, but I want to say I tried before shipping off the unit. Needless to say, I'll back up the hard drive (I doubt it's the problem) before shipping it.

Some PS3 owners report that Sony will charge $150.00 for the repair, but some have said that Sony might waive the charge (even past the warranty), as this is a known defect with the early 60BG models. Also, there's a chance that Sony would replace the unit, but I must have a unit with the Emotion Engine and other features for which I paid $600.00.

I'd been considering a second PS3 anyway, so I suppose I'll be getting a slim PS3 on September 1. I just hope my 60GB hard drive with 2.80 system software will boot on a new system designed for 3.00 system software.

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#12796 - 08/27/09 11:10 AM Re: Sony PS3 Crashed [Re: Stefanie]
joelgundam01 Offline
UPSF Lieutenant Commander

Registered: 04/18/08
Posts: 587
Loc: Western NY
What's the temperature in your home? Does it stay consistent? Does it get really warm? Do you have AC?

Originally Posted By: Stefanie
I just hope my 60GB hard drive with 2.80 system software will boot on a new system designed for 3.00 system software.

It should, considering that the current Slim units don't have the 3.00 firmware in it either. They were manufactured before the update was rolled out.


Edited by joelgundam01 (08/27/09 11:10 AM)

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#12797 - 08/27/09 11:35 AM Re: Sony PS3 Crashed [Re: joelgundam01]
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
Originally Posted By: Stefanie
The area is well-ventilated... The weren't any weather issues (high external temperature, high moisture, lightning, etc.)...

Originally Posted By: joelgundam01
What's the temperature in your home? Does it stay consistent? Does it get really warm? Do you have AC?

No, the room temperature wasn't a factor. I'm a very hot natured person, so my apartment feels like a meat locker to most of my guests. In the Summer, my central AC is either all way the down or pretty close to it. Also, it hasn't been very hot outside, lately (Nashville area). The PS3 was hot to the touch (top left, toward the back), but it's been that way since the day I brought it home.

Originally Posted By: Stefanie
I just hope my 60GB hard drive with 2.80 system software will boot on a new system designed for 3.00 system software.

Originally Posted By: joelgundam01
It should, considering that the current Slim units don't have the 3.00 firmware in it either. They were manufactured before the update was rolled out.

Ah, I didn't know that. Thanks! I figured they'd have 3.00 built-in.

I found some suggestions for getting my disc out, so if that works, I might be O.K. while my other PS3 is getting fixed (reports suggest it can take weeks). I also found some D.I.Y. instructions for repairing the unit, but I'd rather pay a professional. Besides, they refer to the "Yellow Light Of Death," which I haven't seen (yet).

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#12799 - 08/27/09 03:31 PM Re: Sony PS3 Crashed [Re: Stefanie]
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
More Web research (if I can trust it) indicates that the yellow light indicates a system failure, whereas the red light (in my case) indicates a hard drive problem. I still haven't had a chance to revisit my manual, so hopefully it will confirm this when I get home. For some PS3 owners, simply reseating the hard drive fixes the problem.

Assuming that's my problem, it's a good news/bad news situation. The good news is that my PS3 is O.K., but the potential bad news is that the hard drive is fried. If not, maybe I can get it running long enough to do a fresh backup. I was wanting to put a 500GB drive in that PS3 anyway.

I'll post my results. Maybe I should stop by the Parthenon on the way home and sacrifice a goat to Athena, just for good measure.

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#13091 - 09/09/09 11:33 AM Re: Sony PS3 Crashed [Re: Stefanie]
stargates Offline
UPSF Captain

Registered: 04/21/08
Posts: 1366
Loc: Ct
Did your sacrifice to the Parthenon help or are you still waiting for Athena to decide what to do?
_________________________
"There's no cure for idiots." - Natsumi Tsujimoto

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#13092 - 09/09/09 12:51 PM Re: Sony PS3 Crashed [Re: stargates]
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
Heh, I couldn't find a goat on short notice, but I improvised. 'Nough said.

I was too busy the past few nights to do much, but tonight I plan to go buy a slim PS3, copy my old PS3 hard drive data to it, and open up the old PS3 just enough to get my game disc out of the Blu-ray player. That will get me back up and running, for now.

As for the old PS3, I'll just ship it off to a shop and pay them to fit it. I've watched all of the DIY videos with the heat gun and read the guides, but I just don't want to deal with that. I might even invest in one of these to keep my consoles cool, going forward. lol

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#13093 - 09/09/09 01:03 PM Re: Sony PS3 Crashed [Re: Stefanie]
Nabuca Offline
UPSF Ensign

Registered: 09/08/09
Posts: 19
I guess you don't care about BC then? I'd try to send it in for a fix if it was indeed the 60 GB version, but that's just me. And I personally think the slim is ugly.

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#13094 - 09/09/09 01:04 PM Re: Sony PS3 Crashed [Re: Stefanie]
Gevin Offline
UPSF Lieutenant

Registered: 02/09/09
Posts: 409
Loc: Houston, Tx
Originally Posted By: Stefanie
I might even invest in one of these to keep my consoles cool, going forward. lol

THOSE ARE EXCELLENT!
I've got one in every room of my home & I love them! 100% worth it!
_________________________

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#13095 - 09/09/09 01:12 PM Re: Sony PS3 Crashed [Re: Nabuca]
Stefanie Online
UPSF Captain

Registered: 06/17/08
Posts: 1466
Loc: Nashville, TN USA
Originally Posted By: Nabuca
I guess you don't care about BC then? I'd try to send it in for a fix if it was indeed the 60 GB version, but that's just me. And I personally think the slim is ugly.

I do care about backward compatibility, but I don't need both PS3 consoles to be able play PS2 games. My current PS3 is an original launch 60GB model with the Emotion Engine, so that's why I want it repaired, not replaced. I agree with you 100% that the slim PS3 is unattractive, but I need a Blu-ray player for the bedroom anyway, and that will serve as a backup game console while my other one is being repaired.

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