Have questions or feedback for us? Simply fill out the form on our Contact Us page and hit send.
We try to read every message but due to the overwhelming amount of daily emails, we may not be able to get back to you personally or include it in our Success Stories below. Thank you for taking the time to send us some feedback!
"...very informative and polite..."
Posted on: Thursday, December 29, 2011Sent an email regarding my order because it was "stuck" in one location. Got an email the next day explaining the reason for the delay. The person was very informative and polite; which gave me peace of mind. After a couple of days later, my order arrives. I am quite happy with the prompt and courteous service. Thank you!
– DANNY A
"Quick response and solution to my shipping question."
Posted on: Thursday, December 29, 2011Quick response and solution to my shipping question. I ordered something for Christmas, but as it wasn't in stock [your staff] helped reduce my shipping from 2 day to priority to save me some much needed cash. Polite and helpful, thanks for the quick and easy customer support.
– MELISSA K
"...10-stars for their Customer Service Team."
Posted on: Thursday, December 29, 2011Thanks to Right Stuf I get the rightstuf when ordering my animes. RightStuf.com I give you 10-stars for their Customer Service Team.
– VERAN H
"...brightened my day."
Posted on: Wednesday, December 21, 2011First of all, I would like to just say I love the fact that your phone menu is Viral. That certainly brightened my day. Next, I called your customer service, as I was worred I had not recieved my tracking number for the package I had ordered yet. [Your staff] was very helpful and polite, and an absolute delight to talk to on the phone. Your website is easy to use and your prices are great. I will DEFINITELY be using your site again. Thank you so much!
– ASHLEE T
"...taken care of very fast..."
Posted on: Friday, December 16, 2011I unfortunately ordered an item for my friend and I found out she did not have a blu-ray. I contacted the customer care and asked if it could be substituted for the DVD version. I received an email saying that the order had been changed. The request was taken care of very fast and like always I have received excellent service.
– NATE H